Privacy Policy

This Privacy Policy explains how BooksClvr ("we", "us", or "our"), a trading name of WebClvr Limited (Company No. 15227073), collects, uses, and protects your personal information when you use our website and software-as-a-service platform (the “Services”).

1. Who We Are

BooksClvr is operated by WebClvr Limited, a company registered in England & Wales (Company No. 15227073). Registered office: Laundry Cottage, Bagshot Park, Bagshot, England, GU19 5HS. For privacy-related matters, contact: privacy@BooksClvr.co.uk.

2. Data We Collect

• Account Information: name, email, company name, and credentials for login.
• Usage Data: interaction logs, IP address, browser type, device information.
• Cookies: used for authentication, analytics, and personalization. See our Cookie Policy.
• Payment Data: processed securely via third-party payment providers.

3. How We Use Your Data

• Provide and improve our Services.
• Authenticate users and manage accounts.
• Send updates, support messages, or billing notices.
• Comply with legal obligations and protect against fraud.

4. Legal Basis for Processing

Under the UK GDPR, we process data on these lawful bases:

• Contractual necessity – to provide the Services.
• Legitimate interest – to enhance and secure our platform.
• Legal obligation – to comply with regulatory requirements.
• Consent – for non-essential cookies and marketing communications.

5. Data Sharing

We share information only with trusted third parties, including hosting providers, analytics services, and payment processors, who act on our behalf and under strict confidentiality agreements. We do not sell or rent your data.

6. International Transfers

Your data may be transferred outside the UK/EEA where our partners operate. We use Standard Contractual Clauses or equivalent safeguards to ensure adequate protection.

7. Data Retention

We retain your information only as long as necessary to fulfil contractual, legal, or operational purposes. When no longer required, data is securely deleted or anonymised.

8. Your Rights

You have the right to:

• Access your personal data.
• Request correction or deletion.
• Object to processing or request restriction.
• Withdraw consent (where applicable).
• Request data portability.

To exercise your rights, contact privacy@BooksClvr.co.uk. You may also complain to the Information Commissioner’s Office (ico.org.uk).

9. Security

We use technical and organisational measures to protect data from unauthorised access or misuse. However, no system is completely secure, and you provide data at your own risk.

10. Updates

This policy may be updated from time to time. Changes will be reflected here with a revised “Last updated” date. For significant updates, we may notify users directly.

11. Contact